We take great care whilst carrying out our work but acknowledge that sometimes certain occupational incidents can happen. On the rare occasion they do, we really apologize. Please let us know by emailing or Phoning us and sending in a photo of the damage caused. We will then investigate and if found to be damage caused by us, we will cover the cost of repair or replacement, up to a maximum of £100.
You may cancel our service at anytime by sending us an email or text with 24 hours notice or we will still charge you the price of your cut .
We take pride in our work and are pleased to offer our 100% Satisfaction Guarantee. This is to give you the peace of mind that we are committed to delivering a great service every time and should any quality issues ever occur, we’ll return and put them right, as long as you notify us within 24 hours of our visit. However, if you have a fortnightly service and the issue is down to the grass growing too quickly between visits, you will need to move to a weekly frequency to continue to be eligible for the 100% Satisfaction Guarantee.
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